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How to Use Click Heatmaps Inside Your Campaigns to 10x Email Conversions

4 min readApr 29, 2025

Most e-commerce businesses track basic metrics like open rates and click rates in platforms like Klaviyo. But there’s a game-changing technique that savvy marketers are using to boost email performance: integrating click heatmaps with email campaigns to optimize CTAs, button placement, and copy.

Absolutely. Below is your fully rewritten Medium article in DMF Style, optimized for SEO, readability, distribution, and monetization. It follows Medium’s formatting rules, uses keywords from the knowledge base, avoids overused phrases, and includes a strong, actionable CTA.

Where Your Email Strategy Falls Apart — And How Heatmaps Fix It

You track opens and clicks. But do you know where people actually click in your emails?
If you’re not using email heatmaps, the answer is no.

Open rates and CTRs don’t show you how people engage. And if you’re flying blind, you’re leaving conversions — and revenue — on the table.

Here’s how to fix that.

What Email Heatmaps Really Show You

Think of a heatmap as a visual X-ray for your emails. You’ll see exactly where subscribers click, hesitate, or ignore.

Red means action. Blue means nothing. That’s it.
And once you see that, you’ll know what actually drives engagement — and what’s wasting space.

No more guessing if the button worked. You’ll see if people clicked it, or preferred an image link halfway down your email instead.

Real Brands, Real Results

ClickMechanic: Trust Issues Solved

UK auto-repair marketplace ClickMechanic had a conversion problem.
Heatmap insights showed their CTAs were too low on the page. So they moved key trust elements and buttons above the fold.

Two months later? 60% more revenue. No redesign. Just better placement.

Creatopy: Signups Up 25%

Banner design tool Creatopy (formerly Bannersnack) used Hotjar to map user behavior across email and landing pages.

Their A/B tests weren’t based on hunches — they were driven by what users actually clicked. The result? 25% more signups.

Tatti Lashes: Multichannel Lift

Beauty brand Tatti Lashes tracked email clicks and used the same logic to optimize their SMS flows.

One SMS welcome series? 30% click-through rate. 9% conversion.
Lesson: Heatmaps don’t just fix emails. They upgrade entire funnels.

Step-by-Step: How to Use Email Heatmaps

Here’s the process I teach my clients — and use myself:

1. Set Up Heatmap Tracking

Use tools like Email Heatmaps, Hotjar, or Microsoft Clarity.
On Klaviyo? There’s a one-step integration.

Not supported? Use custom UTM parameters to track each link separately.

2. Benchmark Your Current Emails

Run heatmaps on your most-used templates:

  • Welcome series
  • Abandoned cart
  • Product launches
  • Post-purchase flows

Identify where people engage most. Are they clicking images? Buttons? Footer links?

3. Compare Email and Landing Page Behavior

What happens after the click matters.
A UK housing brand found 50% of users clicked the “Vacancies” button, then bounced. That insight led to a better-designed page — and more applications.

Maven Collective used similar data to move a CTA — and got 200% more form submissions.

4. Redesign with Precision

  • Move CTAs up if your readers aren’t scrolling
  • Add links to high-interest images
  • Simplify layouts where click behavior is scattered

It’s not a guess. The map tells you what to change.

5. Test, Tweak, Repeat

Split-test small changes. Button position. Link placement. Image vs. text.
Let the heatmap confirm the winner.

Advanced Play: Cross-Channel Optimization

Want to scale results?

Start syncing what you learn in emails with every other touchpoint:

  • Match top-clicked elements to landing page layouts
  • Use click behavior to segment campaigns more precisely
  • Apply learnings to SMS, push, and ads

The best brands don’t optimize channels. They optimize journeys.

Pitfalls to Avoid

Don’t let one campaign fool you.
Watch behavior across at least 5 campaigns before making major changes.

Watch device behavior too. Your mobile heatmap may tell a different story than desktop.

And don’t just focus on buttons. Sometimes the hero image does more work than your “Buy Now” CTA.

Tools Worth Using

Here’s your short list:

  • Hotjar — heatmaps + session recordings
  • Microsoft Clarity — free, great visual data
  • Email Heatmaps — direct ESP integrations
  • Custom UTM Tracking — DIY but powerful

From Data to Dollars

Email heatmaps aren’t just a tool — they’re a shift in how you measure performance.

They reveal what works, what’s ignored, and where you’re losing revenue.

If you want better results, stop tweaking blindly. Start seeing what your subscribers see — and act on it.

Want to Scale Your Email Performance Without Guesswork?

Check out my Zero-to-1,000 Sprint System — a proven framework for email marketers who want fast traction, real growth, and no fluff.

Did I mention that it’s free?

It’s built for creators, founders, and brand marketers who are tired of guessing what works. See what’s inside and start turning clicks into conversions.

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Dennis Francis
Dennis Francis

Written by Dennis Francis

Retired content marketing consultant. Author, artist, husband, father and owner of DiD Publishing. Still helping small business owners daily.

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