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Mapping Out Your Customer Journey with ChatGPT — Pt.2
In Part 1, we requested that Chat GPT create a customer avatar and help us with market data. The goal was to develop our customer journey process by developing a basic image of our ideal customer.
In this section, we’ll go over surveys, interviews, and data analysis. Don’t fall asleep on me here! This is important to your business or freelance career.
I know this isn’t the sexy "how to make a million dollars in 30 days" information, but understanding and integrating the nuts and bolts of your marketing will get you on your way. Aside from being underfunded, the vast majority of businesses fail to take the necessary steps to handle the fundamentals of marketing.
Have ChatGPT Create a survey
You can create a survey that asks your customers questions about their experience with your company. The survey can include questions about each touchpoint in the customer journey, and their responses can be used to create a visual representation of the customer journey.
Here’s a sample prompt:
Ignore all previous instructions.
You are a marketing expert with 20 years of online marketing experience. Create a customer survey to get important feedback. Choose only eight questions for this survey.
